Shipping policy
Shipping Policy
Last updated: [DATE]
Thank you for shopping with SASZOOM.
We work to process and ship orders as quickly as possible.
Order Processing
Orders are processed within [REAL NUMBER] business days after payment is successfully received.
Orders placed on weekends or holidays may begin processing on the next business day.
Shipping Times
Estimated delivery times depend on the destination and shipping method selected at checkout.
Estimated shipping time:
United States: [REAL ESTIMATED DELIVERY TIME]
Please note that delivery estimates are not guarantees. Delays may occur due to carriers, weather, holidays, customs, or circumstances outside our control.
Shipping Costs
Shipping costs are displayed at checkout before you complete your purchase.
Order Tracking
When tracking is available, tracking information will be sent to the email address provided with your order.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase.
If you entered an incorrect address, contact us as soon as possible at [REAL SUPPORT EMAIL]. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Lost or Damaged Packages
If your package appears to be lost, delayed, or arrives damaged, please contact us at [REAL SUPPORT EMAIL] with your order number and relevant details.
Return & Refund Policy
Last updated: [DATE]
We want you to be satisfied with your SASZOOM purchase.
Returns
You may request a return within [REAL NUMBER] days of receiving your order, provided the item meets our return conditions.
To be eligible for a return, the item must be:
-
Unworn
-
Unwashed
-
In its original condition
-
Free from damage, stains, odors, or other signs of use
-
Returned with any original tags or packaging where applicable
Items That Cannot Be Returned
[LIST ANY PRODUCTS THAT YOU ACTUALLY EXCLUDE FROM RETURNS, IF APPLICABLE.]
How to Request a Return
Contact us at [REAL SUPPORT EMAIL] with:
-
Your order number
-
The item you want to return
-
The reason for the return
-
Photos, if the item arrived damaged or defective
Please wait for return instructions before sending an item back.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
If approved, the refund will be issued to the original payment method.
Depending on your bank or payment provider, it may take additional business days for the refund to appear in your account.
Damaged or Incorrect Items
If you receive an incorrect, damaged, or defective item, contact us at [REAL SUPPORT EMAIL] as soon as possible after delivery.
Please include your order number and photographs of the issue.
Return Shipping
[STATE YOUR ACTUAL RETURN-SHIPPING POLICY HERE.]
For example, if customers are responsible for return shipping, say so clearly. If SASZOOM provides a prepaid return label for qualifying cases, state that instead.
Exchanges
[STATE YOUR ACTUAL EXCHANGE POLICY HERE.]
For additional questions about returns, contact:
[REAL CUSTOMER SERVICE EMAIL]